FAQ
Your Questions, Answered
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Most items are produced after purchase and ship within a few business days. Delivery time depends on destination. Tracking is sent once your order ships.
Full details are available in our Shipping Policy. -
Yes. International shipping is available to select destinations. Rates and delivery estimates are shown at checkout.
See the Shipping Policy for more. -
Once your order ships, you’ll receive tracking by email. If your order is within the expected production or transit window, it’s on schedule.
Timing details are outlined in our Shipping Policy. -
Because items are made to order, returns are accepted only for defective or damaged products.
Please review our Return Policy for eligibility and next steps. -
We do not offer standard exchanges. If an item arrives damaged or incorrect, contact us and we’ll review the issue.
More information is in our Return Policy. -
Sizing guidance is provided on each product page. For a more relaxed fit, consider sizing up.
If you’re unsure, contact us before ordering. -
We work with trusted production partners and prioritize quality materials and responsible sourcing where possible.
Material details are listed on individual product pages. -
Orders enter production shortly after being placed. Changes or cancellations are typically not possible.
Refer to our Shipping and Returns policies for details. -
Wash cold. Inside out. Air dry when possible.
Care instructions may vary by product. -
Use the contact form or email listed on our site. We respond during normal business hours.
